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Getting started
  • What Oncall does
  • Create your company account
  • Set up your company
  • Invite your team
  • Roles and what each can do
  • Ask Oncall
Responding to incidents
  • When you're paged
  • Acknowledge and resolve
  • The incident page
  • Incidents list and board
  • Raise an incident yourself
On call and schedules
  • Who's on call
  • The calendar
  • Create a schedule
  • Edit a rotation
  • How escalation works
People and teams
  • Add people and import a CSV
  • Page-only people and sign-in
  • Invites
  • Change a role or remove someone
  • Slack status in People
Integrations
  • Slack
  • SMS
  • Grafana OnCall
  • Webhooks
  • When an alert fires again
Your account
  • Profile and phone
  • Send yourself a test page
  • Where you get paged
  • Reset your password
  • Search and keyboard shortcuts
Troubleshooting
  • I didn't get a page
  • I can't acknowledge from Slack
  • Signup says my email doesn't match
  • An invite link doesn't work
Getting started
  • What Oncall does
  • Create your company account
  • Set up your company
  • Invite your team
  • Roles and what each can do
  • Ask Oncall
Responding to incidents
  • When you're paged
  • Acknowledge and resolve
  • The incident page
  • Incidents list and board
  • Raise an incident yourself
On call and schedules
  • Who's on call
  • The calendar
  • Create a schedule
  • Edit a rotation
  • How escalation works
People and teams
  • Add people and import a CSV
  • Page-only people and sign-in
  • Invites
  • Change a role or remove someone
  • Slack status in People
Integrations
  • Slack
  • SMS
  • Grafana OnCall
  • Webhooks
  • When an alert fires again
Your account
  • Profile and phone
  • Send yourself a test page
  • Where you get paged
  • Reset your password
  • Search and keyboard shortcuts
Troubleshooting
  • I didn't get a page
  • I can't acknowledge from Slack
  • Signup says my email doesn't match
  • An invite link doesn't work

Help Center

Getting started

What Oncall does, creating your company account and setting it up.

  • What Oncall doesIncidents, who's on call, paging and escalation in two minutes.
  • Create your company accountSign up with your work email and verify it with a 6-digit code.
  • Set up your companyFor adminsThe setup dialog: chat tool, team, engineers, rotation and a test page.
  • Invite your teamFor adminsAdd people who get paged, and give the ones who need it a login.
  • Roles and what each can doEngineer, manager and admin, and what each one can see and change.
  • Ask OncallThe chat button that answers questions from this Help Center.