Help Center/People and teams

Invites

For admins

An invite lets someone join your company in Oncall with their own login. Only admins can create invites.

Create an invite

On the People page, press Invite people. Then enter:

  • Their email.
  • A role: Engineer or Manager.
  • A team (optional).

Press Create invite.

Send the link

Oncall emails the invite to the address you entered, and the dialog says so. It also shows you a link you can copy and send yourself, for example in chat. Usually either one works, once.

The emailed link is the better one: opening it proves the person owns that address. For some addresses only the emailed link works, and the dialog tells you so. Ask the person to open the invite Oncall emailed them.

Copy it now

The link is valid for 7 days and is shown once. If you lose it, create a new invite.

Pending invites

Unused invites appear on the Invites tab of Settings → People (admins only). Revoke one from its row and the link stops working at once.

When an invite is refused

Oncall refuses an invite in these cases:

  • That person can already sign in to your company.
  • That email can’t be added. Ask them for a different address.
  • Only an emailed invite works for the address and Oncall can’t email one right now. Try again tomorrow.