Help Center

On call and schedules

Who's on call, the calendar, rotations and how escalation works.

• Who's on callSee who's on call now and when they hand off, on Home and the On-call page.
• The calendarA month of shift bars for one schedule, or a two-week timeline of every schedule.
• Create a scheduleFor managers and adminsChoose who's on call, in what order, and how often they hand off.
• Edit a rotationFor managers and adminsChange the order, add or remove people, and move the handoff time.
• How escalation worksWho gets paged next when nobody acknowledges, and when.